Frequently Asked Questions
Everything you need to know about your order and our gear.
When will my order ship?
Most orders are processed and shipped within 2-3 business days. During high-volume sales or holiday periods, processing may take up to 5 business days.
What is your return policy?
We offer a 30-day return window for unworn and unwashed items in their original packaging. Please note that certain clearance items are final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.
How do I care for my Zero Foxtrot apparel?
To preserve the print and fabric quality, we recommend machine washing cold with like colors and tumbling dry on low heat, or hanging to dry.
Can I change or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of the order being placed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay.